Consider this great opportunity where you will showcase your problem solving and customer service skills with the External Relations Branch. You will administer public appointments processes for police services boards, the special constable program, auxiliary members of a police force, provincial offences office program and other related programs.
What can I expect to do in this role?
In this role, you will:
• Administer public appointment processes and ensure compliance with Ministry legislation and guidelines;
• Develop and recommend program delivery strategies, operational procedures, guidelines and standards for review by Ministry officials;
• Perform administrative functions such as maintaining program statistics, databases and appointments-related expense records;
• Prepare, proofread and respond to correspondence and appointment-related enquiries.
• Respond to queries from the general public and from stakeholders regarding appointments and related work;
• Evaluate applications in French and English for appointment against criteria, identifying deficiencies/problems/need for clarification and advising individuals on necessary refinements to applications.
How do I qualify?
You possess French language (oral and written) skills at the Advanced level.
Administrative, Planning, Organizational and Coordination Skills:
• You can perform administrative functions such as maintaining program statistics, databases and appointments-related expense records
• You can review application materials and respond to stakeholders in a timely fashion
• You can prepare and provide information in response to requests from stakeholders
Analytical and Problem Solving Skills:
• You can analyze recurring problems and contentious issues and develop options and recommendations on strategies for improving program delivery
• You can evaluate information and materials for review by the Minister's office
• You can plan, facilitate and implement approval strategies
• You can assess stakeholder needs and provide advice on whether applications meet the criteria
• You can review, analyze and evaluate the quality, completeness and validity of applications
• You can prepare briefing materials, notes, correspondence and Orders-in-Council packages
• You can liaise and consult with internal and external stakeholders regarding program criteria, application changes and discuss application issues
• You can present and provide recommendations for changes to appointment processes and selection criteria
• You are proficient with computer software applications, databases and tools (i.e., word processing, e-mail, spreadsheet, presentation, reporting tools and database management systems)
General Knowledge and Experience:
• You can understand and apply the Police Services Act and its regulations in order to maintain programs, provide advice to Ministry officials, and determine eligibility of all appointments
• You can understand and apply legislative processes and directives and have experience resolving client concerns
• You have ability to acquire and apply knowledge of specialized methods and administrative procedures related to preparation of briefing materials and legal Orders-in-Council
• You have ability to acquire and apply knowledge of programs and activities related to police services
• You have experience working in high-profile and politically sensitive environments
Salary Range: $24.62 - $28.97 per hour
- 1 Bilingual Permanent, 25 Grosvenor St, Toronto, Toronto Region, Enhanced - CPIC, Local Police Record, Credit Check, Federal or Law Enforcement Database, Social Media, MTO
- This ad is also available in French.
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
Please apply online, only, by Friday, January 27, 2017, by visiting www.ontario.ca/careers and entering Job ID 101942 in the Job ID search field. Please follow the instructions to submit your application. Faxes are not being accepted at this time.
If you require a disability-related accommodation in order to participate in the recruitment process, please contact us at www.gojobs.gov.on.ca/ContactUs.aspx to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.
The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.