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Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.
The individual is responsible to carry out the mission, vision, core values, critical success factors, objectives, performance measures, targets and improvement direction of the Returns KPI under the direction of the Service Director, SECA, HQ and NAHQ.
The incumbent is to maintain the return database and administer the creation/processing and follow-up of all refund and compensation issues.